TIMSS 6: Call Topic Security

For Contact Tracking (MRM001 & MRM003) you can add security to control who can see certain call Topics and their Subjects.

In Types and Codes (APP005) pull up the CALL_TOPIC type. For the topic you want to add security to, make sure the Public Code is not checked (Save and Refresh screen if needed). This will activate the Special Security button at the bottom of the screen.

This will allow you to choose security groups that have access to these topics and their subjects when creating/updating a contact as well as when searching.

Applies to: TIMSS6