TIMSS 6: Quick Pick Products Configuration

On the Call Center screen, there is an area for quick picks where your users can easily place order for products (see TIMSS 6: Ordering Multiple Products).

You can control what products are displayed on this panel of the Call Center screen on the User Quick Picks Setup screen (MRM000A).

One thing I didn't like about this screen were the check boxes at the bottom, in particular the Make Quick Pick Product Available for All Users. I didn't want to make this screen available to all staff since they could control what others saw. We don't use Fund Raising so the other is not applicable to us.

So I hid these controls using Extender. Now everyone has access to this screen and they can only change what their own quick picks are.

This data is stored in the PRODUCT_QUICK_PICK table. The two notable columns in the table are the PUBLIC_FLAG and the USER_ID. If the PUBLIC_FLAG is Y then all users see this quick pick product. If it is N then only the person in the USER_ID column sees it in their quick picks.

Applies to: TIMSS6